Desk Jockey
Member
4-Chavez brothers. I'm the oldest.
An honor that isn't what it used to be.
An honor that isn't what it used to be.
What is your Sorry we found someone cheaper fee?
- Thread starter Mikey P
- Start date
4-Chavez brothers. I'm the oldest.
An honor that isn't what it used to be.
With the attitude you show toward repentant customers there should be no honor....
Desk Jockey
Member
Fook you bike boy!
Cleanworks
Moderator
I did that in reverse once. I was driving down a main road looking for the hundred block, then I was supposed to turn up 1 block. I got distracted and stopped at the right house number but the wrong street. I knocked on the door and explained that I was here to clean the carpets and was shown the areas that needed to be done. I finished the job, got paid and as I was wrapping up the truck, I realized that I was on the wrong street. As I was pulling out of the driveway to go to my real customer, Coit pulled in behind me. Boy did she ever get lucky.
Old Coastie
Supportive Member
4-Chavez brothers. I'm the oldest.
An honor that isn't what it used to be.
Real names:
Ack
Whoops!
Dammit
Not Again
Why does not penalising a prodical customer constitute make somebody a coupon company?Just because there are lower hanging fruit to pick.
There are people that recognize value and are smart enough to know it costs a little more than the coupon companies deliver.
But don't worry Dan has us go out and fix it. I'm just not happy about it.
I'm no coupon player. My professionalism is free. Always.
Desk Jockey
Member
We don't penalize either. Dan thinks they are potential clients.
I think they are grateful, but once fixed. However next time they will just call the next cheapie they hear about.
Not everyone is going to be your customer. I don't have a problem with that. Take excellent care of those that want you.
Fix those others that fit in your schedule, otherwise don't sweat it.
I think they are grateful, but once fixed. However next time they will just call the next cheapie they hear about.
Not everyone is going to be your customer. I don't have a problem with that. Take excellent care of those that want you.
Fix those others that fit in your schedule, otherwise don't sweat it.
icleancarpetz
Member
So Groupon does work…for the splash and dash.
Blue Monarch
Supportive Member
No extra charge. I'd charge as if no one was there before.
Brian H
Member
We have done that same thing a couple of times, at least that I know of. In both our cases though, there was no cleaning scheduled and the husband was home and assumed the wife had scheduled it and forgot to tell them. We only found out about it because the originally scheduled customer called wondering where we were. We contacted the crew and they swore they did the job. After a little back and forth, they discover they cleaned the wrong home.
Mark Saiger
Mr Happy!
2 days ago, I was close to cleaning the wrong house...they gave us the incorrect house number....yeah....that was weird....
The house number (their neighbors 2 doors down) also had their door open....
I went in and was looking at the work order....didn't seem right plus it really didn't look like they were ready for carpet cleaning.....and no carpet on a set of stairs we are supposed to clean going upstairs.....
I spotted some mail on the counter top....different name!
Exit house quickly!!!!
Make a call to homeowner supposed to be cleaning....a "Whoops...sorry on the house number....go 2 more houses past them....front door unlocked."
...and no house number on their home.....(Small town living)
Mikey P
Administrator
Very similar situation..
Kids said mom's not home yet but you can come in and wait. It was scorching outside so I went for it.
Two episodes of Andy Griffith, a PBnJ, and a soda later, mom shows up saying who the F are you? We don't need our carpets cleaned!!!
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Old Coastie
Supportive Member
Isn't this where someone claims "just then a gorgeous blonde came walking out of the shower..."?
Mikey P
Administrator
I never thought it would happen to me..
SamIam
Member
Saiger" data-source="post: 4514319" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">2 days ago, I was close to cleaning the wrong house...they gave us the incorrect house number....yeah....that was weird....
The house number (their neighbors 2 doors down) also had their door open....
I went in and was looking at the work order....didn't seem right plus it really didn't look like they were ready for carpet cleaning.....and no carpet on a set of stairs we are supposed to clean going upstairs.....
I spotted some mail on the counter top....different name!
Exit house quickly!!!!
Make a call to homeowner supposed to be cleaning....a "Whoops...sorry on the house number....go 2 more houses past them....front door unlocked."
...and no house number on their home.....(Small town living)
That's why if it's vacant and the doors unlocked I'm knocking and talking going in the door.
No I don't change my price if they call back because a hack hacked.
T
therugnoob
Guest
Is this thread a big circle jerk on who can treat the customer the worst or penalize the customer for not picking them to clean originally? Sour grapes. Probably just a thread for old grumpy old to blow off steam...literally. Thanks Mark for changing the mood...
Mikey P
Administrator
Ed?
T
therugnoob
Guest
It may be attributed to erectile dysfunction. After all, it is sign of aging. However, I think the better explanation is group think...
Cleanworks
Moderator
It's true, a leopard can't change his spots, which is why you can always spot the leopard.
Lee Stockwell
FOJL
...or Ed
POS!
steve_64
Member
- Joined
- Aug 11, 2012
- Messages
- 13,372
What if it stinks now?
Desk Jockey
Member
Old I can't deny....well...I try.
Grumpy?
Not really I just don't give a rats that yor sh*t is fooked because you tried to save a dime.
Plenty of work without pandering to those that don't have sense of value.
Its not like I take it personal or anything.
Nate The Great
Member
Someone say circle jerk?!? Where's the starting point?!?
T
therugnoob
Guest
While your wisdom has enlightens us all, I feel the need to reciprocate.
"old dogs cant't learn new tricks..."
"man who go to bed with itchy butt wake up with stinky finger..."
Carry on...
Desk Jockey
Member
THAT...explains plenty.
Thanks
Thanks
T
therugnoob
Guest
Oh yes...of course you want a HAPPY ENDING 
Dolly Llama
Number 5
I don't take biz personal
I wouldn't charge more .
But whether or not I'd even do it would be wholly contingent on how busy and/or how broke I am at the time
..L.T.A.
I wouldn't charge more .
But whether or not I'd even do it would be wholly contingent on how busy and/or how broke I am at the time
..L.T.A.
Goomer
Member
