frank fratto
Member
- Joined
- Jan 27, 2018
- Messages
- 112
- Name
- frank fratto
Can we help some of the newbies.
To maintain their new customers?
To maintain their new customers?
What's the trick to maintaining a long-term customer?
- Thread starter frank fratto
- Start date
Cleanworks
Moderator
- Joined
- Oct 22, 2012
- Messages
- 28,154
- Name
- Ron Marriott
I have customers who have been with me over 40 years. For me, the key is prompt, professional service. Getting the job done. Being flexible sometimes and being willing to return to fix things even if they are not fixable. Being able to converse with a customer about why things are the way they are. Keep on learning.
