The great thing about Facebook, everyone can have their OWN little fiefdom.
Mason's network, a sales-driven example. Others are individuals who feel exiled and seek each other out. Many are closed single-issue groups.
The nature of the platform makes it too easy to get sucked in, and at the same time almost useless for a useful interchange of accurate information. It lacks search tools and sensible moderation.
Completely agree. The difference between The Dye Lot and other unnamed forums and FB groups/pages is that The Dye Lot has no BS, bashing, personal insults, jealousy, bad advice, or incompetent/untrained people in it. It's a page where people can receive ongoing support, 24/7, 365 days per year. It's very specific to the carpet & rug dyeing industry, however. We generally don't discuss cleaning issues in there with the exception of ColorCleans (our process that cleans and restores the carpet color in one step). Stain removal issues are treated as
color issues rather than as something that can be fixed by dumping chemicals on it.
Anyway, I completely agree with your statement about many Facebook groups, forums, and pages.