Papa John
Lifetime Supportive Member
Oh God!! Here we go again!!! NEVER mention Vaccummin on MB's.. 
Asking customer to Pre vac?
- Thread starter Kevin De Medeiros
- Start date
Mikey P
Administrator
Only the MBElite get it.
The rest on you tards live a life of misery.
The rest on you tards live a life of misery.
ruff
Member
But, but, but….. only the ones I get called to fix, after Mike from Connoisseur been there.
It isn’t so much streaking as fiber loss due to his vacuuming with a POS shark (or the likes).
Mostly TYL (total yarn loss), from super RV brush agitating of all that 1/3 of an inch long incredibly deep pile.
Not so much fiber loss as much as the primary backing showing up, mam.
That is when the secondary is not making its presence known.
But, who’s counting?
Kevin De Medeiros
Member
I understand the benefit of vacuuming thoroughly. It's like night and day when u don't. Even with a helper to do the job properly we were only able to do three jobs a day. With driving, setup, vacuuming, etc. . U volume guys are definitely cutting corners.
Cleanworks
Moderator
Or working late.
Desk Jockey
Member
Bigger "prick", you're a much bigger prick than I.
Desk Jockey
Member
I can't answer that but I can tell ya who is.
hogjowl
Idiot™
If a white man said that, the PC police would be all over him!I can't answer that but I can tell ya who is.
Kevin De Medeiros
Member
True. I guess it depends on your business model . I like to be home with my kids by at least 6pm.
Topnotchcarpet
Member
I feel it depends on what you charge. I always tell the customer to vacuum.
Desk Jockey
Member
Dude I get away with murder here.
Mikey P
Administrator
And how many do?
Whos fault is it when the entries, bullnoses, areas where the dog sleeps and jn front of the couch dried and still looks dirty?
Whos fault is it when the entries, bullnoses, areas where the dog sleeps and jn front of the couch dried and still looks dirty?
Kevin De Medeiros
Member
To me if the corners aren't vacuumed the jobs not complete,and the homeowners Rarely do a thorough job even if u ask. When I get calls from potential customers who ask why so much I always mention that I vacuum for them. It does give value to the service and sets us apart. Now whether the client sees that value is another story.
Cleanworks
Moderator
So, when you vacuum, do you move all the furniture and vacuum underneath, move it back and vac the traffic areas. What do you charge and how long does it take you?
Old Coastie
Supportive Member
Hey, now! I live a life of misery and we vacuum the living daylights out every home.
On reflection, I suppose misery, vacuuming and being a tard are not mutually exclusive.. Crap, this is depressing.
Cleanworks
Moderator
Must be a difference in the service areas, when customers ask why I charge so much, if I said because I would vacuum for them, they would ask me how much it would be if they did the vacuuming themselves.
Barry-QDCC
Supportive Member
After reading the responses here I'm really surprised how many don't vacuum.
When I had employees I actually fired one guy because I caught him not vacuuming. Warned him the first time, fired him the second time.
Cleanworks
Moderator
Were you doing vlm then too?
Barry-QDCC
Supportive Member
I was a ChemDry franchisee then.
Cleanworks
Moderator
When we do any kind of vlm, we always pre vac. We pre vac when necessary, lots of dog hair, no one has obviously vacuumed in a while, construction dust, etc. Just adds too much to the cost to pre vac every job. I guess I'm not a "premium pig"
Barry-QDCC
Supportive Member
If the room looks like it has been vacuumed recently I practice "speed-vacuuming". If the customer tells me they have vacuumed, again "speed vacuuming"!
I agree. There's so many other things that we can tell the customer on our prices besides just telling them that we vacuum the carpet. True, we see the value in it. But the customer just sees a vacuum cleaner.
As sarcastic as it might sound, I tell them this first:
I'm not doing this as a hobby. I have a family to feed.
If they want more details, I go into the details of my process and how I focus on the dry times and the 7day spot free guarantee. That normally shuts them up.
Kevin De Medeiros
Member
When a potential client calls me and asks why so much I don't just say it's because we vacuum first.
I politely explain to the client the importance of preping the carpet to be steam cleaned and What that process entails and that its about an extra hour to do that. Some other cleaners may no spend that time which is evident from other posts. I also explain the type of equipment that I use and by that time the custy understands. Or they don't and call someone else .
steve_64
Member
- Joined
- Aug 11, 2012
- Messages
- 13,372
Vacuum then run a crb and see what your vac missed.
Those clumps of crap get a customers attention and its all been good for me. They are shocked at what their vac misses.
And vacuuming wont remove that stain from the dog laying around. Those are oils that need pretreatment and prescrubbing and thorough extraction.
Those clumps of crap get a customers attention and its all been good for me. They are shocked at what their vac misses.
And vacuuming wont remove that stain from the dog laying around. Those are oils that need pretreatment and prescrubbing and thorough extraction.
Kevin De Medeiros
Member
I don't move anything that has things on it but vacuum around. I even try to get behind and under beds as much as possible . Couches get moved. I do move small items such as end tables, chairs etc. And replace with stick tabs. I
Captain Morgan
Supportive Member
I had a distributor tell me I was wasting my time, that homeowners don't put any value on if I spend an hour prevailing. They are more concerned with how soon will I be done and out of their home and how long before the carpets will be dry and they can get back to their normal lives again.
I continued to prevail but I wasn't as anal about it as I once was.
I continued to prevail but I wasn't as anal about it as I once was.
Vacuuming over pissed stained carpet...............no.
Of course those of you who use glides have to vacuum or the glides get plugged up.............and they don't agitate anyway.
But doing all of these things means multiple back and forth movements on your back and shoulders..........wearing them out sooner : )
Of course those of you who use glides have to vacuum or the glides get plugged up.............and they don't agitate anyway.
But doing all of these things means multiple back and forth movements on your back and shoulders..........wearing them out sooner : )
hogjowl
Idiot™
I have no idea why we're friends.
Cuz you're an idiot.
Cuz you're an idiot.
SamIam
Member
If it's pissed on Jimmy you borrow their vacuum! DUH.
Seriously if there's a lot of dry soil pre vac or prevailing is important. We don't want to make mud.
I'm talking where the carpet at an entry has gotten stiff from
Pack out soil and you can see mud when you steam it.
That needs to be removed dry. And vacuuming keeps your filters cleaner for better air flow.
Seriously if there's a lot of dry soil pre vac or prevailing is important. We don't want to make mud.
I'm talking where the carpet at an entry has gotten stiff from
Pack out soil and you can see mud when you steam it.
That needs to be removed dry. And vacuuming keeps your filters cleaner for better air flow.
