Cleanworks
Moderator
Did a job yesterday for an old client that I have been servicing for years. Their carpet is a loop style, nylon with square indentations which are to extract properly. I normally use a combo or crb and portable but as they are quite elderly and shuffle their feet, the traffic lanes are always quite evident. I decided to use the Phoenix this time with Saiger's code Red of encaps. Came out much better and took half the time. I asked the clients if they would prefer me to use the portable next time and the gentleman says, "hell no". This method is much quieter.