100% VLM ???

Condog

Member
Joined
Sep 24, 2019
Messages
458
Name
Tony
I’m not anti VLM. VLM/encapsulation absolutely has its place. We use it in quarterly rotation with HWE on commercial and we will often use it in conjunction with HWE in residential. Typically post bonnet.

But for residential carpet, hot water extraction should be the primary system. VLM just doesn’t check all the boxes.

I’ve had quite a few homeowners ask me about VLM after someone tried to sell them on it as “the new, better way.” I always ask them one simple question. How do you think they clean their bonnets?

They’re not spritzing them with a little encap, wiping them with a rag, and giving them a quick vacuum at the end of the week. Those pads have to be properly washed between jobs.

Once I explain that, most people instantly get why I lead with HWE for residential and only use VLM/encap as a tool, not a replacement.
They wash it in a washer which has a drain, their carpets have no drain, and I never flood a carpet, nobody should.
No cleaning method for carpet is comparable to a flood and drain system of a washing machine.
 

Condog

Member
Joined
Sep 24, 2019
Messages
458
Name
Tony
I use Procyon Plus to clean my bonnets and have used it as a rinse but don't carry it on my van

Finding hot water on the job and getting powder to dissolve is frustrating and time consuming

Much rather use liquids

When I know I'm going to need it on a job I will mix it up at home and take it with me
Hot water ready while you unload.
1769398121436.png
 

Condog

Member
Joined
Sep 24, 2019
Messages
458
Name
Tony
Yes they are out there

There are guys out there getting paid to clean carpet just using a Oreck Orbiter and the VLM Method



That's another reason why I like OP's and CRB's

Looks much more Professional than a buffer and you get better results with a CRB and OP

A good CRB like the 14'' Brush Master Pro 35 does all the work. It has a faster brush rotation, is built like a tank and heavier than most CRB's. The added weight makes a positive difference. It makes it a more aggressive scrubber and helps it dig out all the crap the vacuum misses

I can't imagine using the VLM Method without using a good CRB

I used a CRB when I was HWE

HWE - Prespray CRB Wand

VLM - Prespray CRB OP

NOTHING beats a CRB with the right brush for scrubbing

And a CRB is CRI APPROVED. I think ???



LEESS water MORE agitation !!!


View attachment 133165
Most customers can't tell the difference between a 175 and an OP, and don't care.
Can you tell the difference between the tools used by your mechanic and a past mechanic, do you care?
 

Condog

Member
Joined
Sep 24, 2019
Messages
458
Name
Tony
Looks good for what it is, but calling that “extraction” is doing a lot of heavy lifting.

Two bedrooms, hall, living, dining on 3 gallons total isn’t flushing soil, it’s lightly dampening fibers and moving stuff around. True extraction is about rinsing and removing suspended soil, not just scrubbing in encap and wiping the tips with a bonnet.

VLM absolutely has its place, maintenance on CGD, interim cleans, etc., but using it as your only method on residential and comparing it to HWE is like using dry shampoo and calling it a shower.

I always chuckle when VLM guys use terminology like “extract.” Smear, disperse, or hide would be a lot more honest. 😄
The Jehovah witnesses will tell you the positive about their religion, the Catholics will tell your the negative about the Jehovah witness religion.
 

Condog

Member
Joined
Sep 24, 2019
Messages
458
Name
Tony
No one said your opinion isn’t allowed here. You showed up guns blazing, stirring the pot, took the first shots at HWE guys, and now you’re trying to play the victim because people pushed back. That’s not “being silenced,” that’s just disagreement.

You’re the one who dragged in the Conservative vs Liberal nonsense. Nobody else made this political. But since you went there, you exaggerated HWE as, flooding carpets like it’s the 90s, got called out, and now you’re crying foul. That tells me plenty about where you stand.

Your VLM picture doesn’t prove what you think it proves. Sure, there’s a visible difference. But is it actually clean? No. I can vacuum a hammered room and have the homeowner walk in and say, “Wow, it looks amazing!” and I have to tell them, “We’ve only vacuumed, we haven’t even started HWE yet.” By your standard, that’s done, because it looks better and the customer doesn’t know any different. Just collect the check and move on, right?

Like I’ve said repeatedly, I’m not anti VLM. We use it. It’s a tool. It has its place. It’s just not the magic answer to everything, and it doesn’t replace proper cleaning.

The carpet in your pic is disgusting. I’d hate to think there’s a baby crawling around on that, VLM clean, but I’m guessing that doesn’t bother you much as long as you didn’t have to buy a truckmount and the profit margin looks pretty.

Honestly, you’d be perfect for upsells. At the end of the job you can tell your residential customers,
“By the way, we’ve been trying to reach you about your car’s extended warranty.”

And for commercial,
“Hey, we are also with the voice activation department, and we'd like to talk to you about your Google listing.”

And when you toss those filthy bonnets into the washing machine tonight, really think about why you clean them that way, and why your customers carpet doesn’t get the same courtesy. Glad you make your customers the exception to the rule.
Lol, just clean carpet
 

SteamwayPro

Supportive Member
Joined
Apr 8, 2012
Messages
569
Name
George
Most customers can't tell the difference between a 175 and an OP, and don't care.
Can you tell the difference between the tools used by your mechanic and a past mechanic, do you care?
Most customers can't tell is right

And most customers just want clean carpet and don't care how you do it


LESS water MORE agitation !!!
 

Latest posts

Back
Top Bottom