my DCO7 has been used on 95% of all our comm jobs for the past 2 years. had 2 issues within the 2 year limited warranty and Dyson service was incredible.
only problem was i had to waste my time and gas driving it to the UPS Store. they called the store ahead of time with the shpping info, had UPS package it and it was on my door step 2 days later. the belt burned out (Dyson's are NOT meant to be repaired by the end-user, most vac repair shops can't even do it right). instead of them replacing only the belt, they also replaced the brush strip and the entire dust cup attachment / pullout thingy, that thing is like the entire guts of the system.
2nd service call was for torn hose. they replaced same as the 1st time thru UPS Store.
would Bissel be that helpful?
i use my duck-bill shears to cut the hair off the brush roll, then tear it off.
when i post-op-vac with it, it grooms the carpet swell.
have gotten the most by far for my $ with a Dyson.
thanx --- Derek.