How Do They Do It??

[rwcarpet]

I'm "old school" around here....been cleaning for 35 years, like many others on this board. I do most of the wand pushing, and I have been trying to teach a few the proper tecniques to wanding. (my wife picked it up real quick!). But you do run into those stubborn carpets that are just tough to clean properly with a hi flow wand and not leave any streaks or overlap marks. I had one Saturday that was one of those slow to clean commercial low nap carpets....obviously not vacuumed correctly for years. (no, I didn't pre-vac) If a newby was turned loose on a carpet like this one, they would be back recleaning it ASAP.

So....how do the big multi truck owners properly train an employee in a short time and turn them loose to clean? Is it just that custys just accept that certain level of cleaning and let it go at that? I was using all my know how and power to clean this carpet....pre-spray with S&G, with added Grease Eraser, and agitation, 230* plus heat and it was an ass kicker that I couldn't trust anyone else to clean. I wanded most of it with the Ti at 800 psi, and finished up the TL's with the RX20.

It does take experience to clean a truly dirty carpet and get good results.

Maybe Ken and others can comment.

 

[floorguy]

ever go to a national burger chain, and the hamburger has been put together shitty??? (had 15 fooking pickles on a burger once)

or they forget something....

yet we just "put up with it for the most part"

and half the time, thats how custys think it is....had a number of them...woa, thats what its suppose to do???

 

[Magic One]

when its get that hard i clean in 4 different positions and use the easiest method. sometime is a little difficult cause the positon of the hoses.

 

[Ken Snow]

HI Robert, I can't speak to any other company but ours but our Specialist and Assistants have a lot of experience as well. We run all 2 person crews and the newest Specialist has at least 4 years experience with the average almost 14 years. That is a lot of carpet and a lot of experience in learning what does and doesn't work both residentially and commerical.

 

[Mike Draper]

I had a long white shag I cleaned the other day. I was scared to scrub it because I didn't want it to blossom, cleaned it with a wand and crb, looked better, but still not that great. Frustrated, I mixed up new juice and re-sprayed, rv-360i this time. Streaked like a mother and still looked a little dirty, then I re-sprayed again re-cleaned with the 360i in a diff direction very slowly and overlapping by at least 90 percent. It took forever to clean, then I put Studebakers on it. The lady was not home while I was cleaning, but she did call the next day and asked how I was able to get it so clean when others couldn't? I said we just take a lot of pride in our work and she thanked me. Even the other owner op's in town had prolly cleaned it with a wand and called it good, then told her that's the best its going to look. I think it comes down to the cleaners. I look at every carpet as a challenge, I want to do the very best I can, if an employee or an owner-op doesn't have that attitude, then you will get a lot of mediocre results on jobs. Good enough just doesn't work for my business. Generally I would think you get that attitude more with owner op's becuase they have such a huge vested interest in their company, where as an employee might care, but not like the owner does. Thats my 2 cents.

 

[Jimmy L]

The magic is adding some powdered peroxide to your prespray mix.

 

[Mike Draper]

Sometimes its not always magic as my first attemp had 4. Oz of powder peroxide in it and a wand cleaning temp of 234deg.

 

[idreadnought]

I can tell you how they do it. The large franchise companies do very average work. Keep in mind thought that not all carpets are that difficult to clean.

I have employees and it really isn't that hard to train them. I have a cleaning system that also helps improve the quality of work for an employee. We pre-scrub carpets with a crb and that will help most carpets come clean no matter who the tech is. I also stress quality of work. Good techs take pride in their work and that really is the most important thing

 

[rwcarpet]

I can tell you how they do it. The large franchise companies do very average work. Keep in mind thought that not all carpets are that difficult to clean.

I have employees and it really isn't that hard to train them. I have a cleaning system that also helps improve the quality of work for an employee. We pre-scrub carpets with a crb and that will help most carpets come clean no matter who the tech is. I also stress quality of work. Good techs take pride in their work and that really is the most important thing

I guess that I relied on my Son's Tony, Jamie, and Bobby too much. They just knew how to clean since they grew up cleaning (I had em out there cleaning when they were 10-12)

Now they are off on there own jobs, and training someone new is going to be a chalenge.

 

[Lee Stockwell]

Jeremy, Joshua, Jason, Ginger, and Justin likewise here Robert. Youngest three still help from time to time, great cleaners all.

I've had Jonathan for two years, treat him like a son, another great one.