George,
Do you relaize how much that hurt, just thinking about getting kicked in the nuts, make me cringe in pain.
I hope that we can agree on this; Retailers are the folks who sell the carpet, residentially as well as commercially, that we as cleaners one day hope to clean, no?
The purpose of my videos was to extend help to those who understand or maybe even embrace this concept, learn a way or two that can help them secure cleaning gigs on the front end as oppossed to the back end, where all the oter cleaners are poised and ready to fight you for the job.
I hope this helps answer your question. If not then please let me know what I can do to better explain where I am coming from.
I'm going my last video on the subject this evening, hopefully it will make it all much cleaer.
Thanks for the comments.
Ivan
p.s. Jimmy, I love the ideal about the scarf.