When I went from portys to a steam genie I got more referrals...The porty is just Ghetto and very customer unfriendly.
But I get just as many if not more repeats and referrals from Padcapping. AND they are from Groupon etc customers along with "real" customers.
I think with everyone going to the thinnest computer, cell phone and the most eco friendly cars etc....People are loving the idea of this technology...even if it HAS been around awhile.
That's just the customer point of view.
My point of view is.....No breakdowns, no extra gas, no loud machine, no oil changes, no using 100 gallons of water at one job, not breakdowns some more, no fumes in my van, No expensive toys.....that go WITH the machine, NO un happy customer except for mayby one guy....Who wouldn't have been happy anyway. lol
In the last year I've been padcapping exclusively. I have notive NO difference in the carpets I've cleaned as far as the cleanliness and how long it stays clean.
I HAVE noticed that the carpets dry quicker, less headaches and I'm making more money from this kind of cleaning than from HWE after all the expenses.
All this in a "down" economy. I'm trying to just take some time off.
I still don't see the point in spending $15,000 on a machine, another $5000 or $6000 on toys to go with it (low estimates) and a crappy cargo van to drive it all around.
It's just carpet.