My Sapphire tool

[Dolly Llama]

My question is why some one from Sapphire or Jon Don responded to this considering they are here reading this ?

Ralph, i don't have a dog in this fight .
if you check the past, you'll find I've pi$$ed off both Bruders and JonDon (or Bill Yeadon anyway) with my " harsh candidness" on many things ..
i don't get Christmas cards from either, so you can be assured I'm not an apologist or shill for them (or any other advertiser for that matter)

but i have to ask..did you call your JonDon disty, ask for a supervisor and let THEM know your displeasure?

what I REALLY can't understand...at least two distys said they had the part and could get it to you pronto...and you're STILL going wait two weeks for a shittin little part you could of had yesterday??

WTF????


..L.T.A.

 

[Ralph Pastorelli]

I ended up buying one of those Mytee tools overnight so I figured I would wait but that tools has some issues also so I guess I screwed myself all the way around. Jon Don is always good and I have never had a issue with them over the years so I just figured I would see if Bill Yeadon would check on it. I will call him again tomorrow, call me foolish..

 

[Nate The Great]

I talked to Bill and he is going to check into why it will take up to 2 weeks and get back to me. Thank you Bill for the chat and for letting me vent you are a top notch person.

I agree he's top notch, just can't reach the top shelf........

 

[billyeadon]

Well Larry if you pissed me off I don't remember, but then again I am old and short. Ralph the hose will be sent out today. (it was on the top shelf so I would never had seen it.)

 

[Ralph Pastorelli]

So you had them all along or parts guy mess up? So I guess for the inconvience I get it free and the $500 credit....

 

[billyeadon]

According to our national service manager we can make those hoses in any store. So I am not sure how the message got messed up. But I am sure if you wait by your mailbox a 500 check will soon be there.

 

[Ralph Pastorelli]

According to our national service manager we can make those hoses in any store. So I am not sure how the message got messed up. But I am sure if you wait by your mailbox a 500 check will soon be there.

Just got a call from Jon Don and they are making a hose and sending it overnight at no charge because they screwed up in the system somewhere. Thank you again Bill Yeadon A+ service...

 

[Desk Jockey]

Oh that is so NOT fair!!! I'd charge him double for tarnishing your name. j/k

Actually I'd sue him for slander!

 

[dealtimeman]

I might have been told the same, about a similair hose, do I get one free too?

 

[billyeadon]

Free hoses for everyone.
My name is Scott Warrington.

 

[dealtimeman]

What's your phone number Scott I would like to call you right now!

 

[billyeadon]

What's your phone number Scott I would like to call you right now!

1 800 call scot

 

[Ralph Pastorelli]

You herd Bill FREE!!!