Cleanworks
Moderator
Looks clean but is it? Really?
Releasit DS2 on Residential!!
- Thread starter Trip Moses
- Start date
yes, it looks like when I prespray and CRB too, but when I go over it with a wand, it looks new.
Yours looks...... better.
Look, Im not bashing and Im not going to get into a debate on which cleaning method is better. the carpet manufacturers tell us its Hot Water Extraction.
Yours looks...... better.
Look, Im not bashing and Im not going to get into a debate on which cleaning method is better. the carpet manufacturers tell us its Hot Water Extraction.
Small town janitorial
Member
In a month or three encap will look better nine times out of ten. IMO.
Kenny Hayes
Member
The sorry little butt hole is a smart rear
He’s the one doing shoddy work with the drinks
But if I pick him up from school with the van, omg he’s in heaven. You would think the truckmount was a pot of gold.
Cleanworks
Moderator
My dad used to work for the town where we lived. One time he picked us up from school with a tractor. We rode in the bucket. We were the envy of all the other kids. He'd probably get sued today.The sorry little butt hole is a smart rear
Kenny Hayes
Member
If I show up with the van and trailer, NOW you’re talking. He even says it. He’s crazy
Cleanworks
Moderator
My grand daughter loved my rattley old van much more than my wife's SUV.If I show up with the van and trailer, NOW you’re talking. He even says it. He’s crazy
Kenny Hayes
Member
He’s the baby, All the rest don’t have the same infatuation
Trip Moses
IMOL
Well boys, slept like a Rock last night.Arrived at job this morning that would have been a 250 foot 3rd floor setup. Ugh. Wasn’t feeling it.
PreVac
Battery sprayer DS2. Two jugs worth.
CRB
PostVac
Total job and post took 1.5 hours.
I am first and foremost a HWE guy. But this turned out pretty good and the customer gave me the.
View attachment 94022Before
View attachment 94030After
View attachment 94023Before
View attachment 94029After
The rest of the rooms after cleaning.
View attachment 94024View attachment 94025View attachment 94026View attachment 94027View attachment 94028
Everyday all day long. We use a CRB, DS2, Vibe and knock it out. Happy customers and tons of repeat customers. Excellent Supply is the place to get encap!We’re seeing more and more cleaners doing good encap work on residential. Your pics prove it can be done.
Now we await the reply from Jimmy.
FredC
Village Idiot
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"Hi, we're here to smear your boogers and piss around"
Ya I’ve done this too long to worry about what anyone other than my customer thinks.
Once I educate my customers they never use anyone else again. On the flip side, it sucks when I’m in a hurry and they expect vacuuming and no encap.
FredC
Village Idiot
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I've found customers think a lot of things but have always felt, as a professional, that I was obligated to educate them as it pertains to my area of expertise.customer thinks.
I realize that not everyone has a sense of responsibility or conscience though
Trip Moses
IMOL
Xenophobe
Trip Moses
IMOL
If somebody has filled up the carpet with piss and boogers I don’t imagine they care how you clean it
Old Coastie
Supportive Member
Word for word what we’d say hitting the Navy bars.
Trip Moses
IMOL
We’d say that to Butter Bars fresh from Quantico
You’re pretty perceptive to pick up my sense of responsibility and integrity. That’s what my customers say about me. I only just made one post and you picked that up. Amazing
And I tell my customers watch out for those guys soaking your carpets and driving that dirt into them.
FredC
Village Idiot
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and I think one of your circuits may be malfunctioning........
Have you read all the recommendations and warranties?
Many don’t even reference the method any longer or are vague. Last one I read, it clearly said, clean carpet professionally once every 12 months.
If I see something that is specific I explain to the customer what I do and let them decide. I clean the carpet at the regional sales persons home for Mohawk every 6 months with him there watching. He loves the results and recommends me.
The last warranty claim one of my customer made, the store called me and asked when the cleaning was done and what was done and they honored his warranty.
That’s been my experience.
FredC
Village Idiot
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Let them decide what? Do you offer HWE?
All of them? Probably not.
and I'm not just talking about warranty but since you mentioned it this doesn't seem all that vague and list the method
mohawk
D) Mohawk requires professional hot water extraction every 18 months using cleaning products, equipment, or systems that carry the CRI Seal of Approval. (Visit www.carpet-rug.org for a complete list of certified products.) Periodic cleaning by a certified carpet-care professional using the hot water extraction method will refresh carpet appearance.
shaw
Shaw recommends only hot water extraction (also called "steam cleaning"), utilizing carpet cleaning products, equipment, and systems certified through the Carpet and Rug Institute’s Seal of Approval Program. These products are listed at www. carpet-rug.org. Warning: Non-approved cleaning products and topical treatments, applied by you or by a professional carpet cleaner, may result in damage to your carpet
link to one of the vague ones?
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The guy from Mohawk will have me clean his carpet any day since he’s had me do encap for 3 years. He’s a happy customer. 3 years every 6 months.
It works and I’ve got happy customers.
And I’ve had customers hand me printed warranties/ cleaning recommendations that don’t say HWE or steam.
No HWE offered at all here.
It works and I’ve got happy customers.
And I’ve had customers hand me printed warranties/ cleaning recommendations that don’t say HWE or steam.
No HWE offered at all here.
FredC
Village Idiot
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I'm sure you have many more anecdotes but I linked you to the warranty info and while the vibe is CRI Silver level certified*** both manufacturers clearly state they recommend HWE (using CRI cert equipment) not "or whatever gets CRI certified"
What are you informing them of and what are the options offered by you exactly?
***It is actually a specific two step system not the machine itself
What are you informing them of and what are the options offered by you exactly?
***It is actually a specific two step system not the machine itself
Trip Moses
IMOL
Good info Fred. But honestly, 98% of the carpet I clean has far exceeded their warranty. So I like to have alternative cleaning methods in my quiver.
FredC
Village Idiot
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again I referenced the warranty because he did. It isn't about the warranty but the manufacturers recommendation of method.
and although I said "shame on you" at least you have more than one arrow and I assume a good understanding of the limitations of methods.
