Joe Bristor said:
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I explain it like Pac-Man.
Surfactants eat (encapsulate) soils n oils then Encap polymer eats the surfactant.
.
Sure reminds me of ChemWho explanations about their dirt fighting carbonated bubbles going all the way down to the carpet, heroically removing all dirt!
And we know how well that really worked.
Even if you do get crystal dust to fill up your vacuum bag, it still proves nothing about 'encapsulation' claims and 'non resoiling' claims. Side by side testing of end results, resoiling results (not a week, a few months.) will.
And nothing about how unhealthy the stuff (crystals) that is left in the carpet is for people (yes, your clients are people,) who will breathe it. And the polymer is not biodegradable. (Ask Steve Smith who is honest.)
And how unhealthy the soil that is not removed, since there is no real rinsing, can be for the people who live on that carpet.
It could be that the looks are good.
I dono.
But looks ain't everything.
Or is it?