Numero Uno
Member
You need a carpet cleaner...
Imma gaining weight...
Imma gaining weight...
Steam Action Truckmount issues- split
- Thread starter Scott S.
- Start date
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- Tags
- steam action steamaction
Ouch LOLMaybe they were tired of their boss whining about his new $85,000 toy
Not nice to talk bout his family like that.
I don’t know how the paperwork is laid out when you all purchase these TM’s but is there no real legal recourse? Wish there was a legal way to hold them to the fire
we got burned for a lot of dough last year and we got stuck but since then I’ve talked to an old contractor and we’ve made contact with an attorney to insure it doesn’t ever happen again to us.
we got burned for a lot of dough last year and we got stuck but since then I’ve talked to an old contractor and we’ve made contact with an attorney to insure it doesn’t ever happen again to us.
Kenny Hayes
Member
An Orbot Vibe is pretty much idiot proof truckmount
(I haven’t gotten mine out of the van since it was delivered)
W
We are in the double digits with problems with the steam not in action.
I cannot comment on such discussions.
Just know that Sammy told me I'm the only person who has ever had a problem with their machines. Yet I got people calling me and telling me otherwise, melted stuff, back pressure on engine issues, etc. Sa doesn't have any integrity, PERIOD! Sammy won't even talk to me, makes his shop foremen talk to me and he never has answers.
Hope it works out for you soon man. That’s just insane what you all are having to deal with.
F
FB7777
Guest
How many people got screwed and didn't say anything? More than you know, making a list....
F
FB7777
Guest
To be clear…. Im not on anyone’s side on this
it sounds like you are not getting any resolution and continuing issues
this sucks, I would never deal with a small builder out of state
There’s a CNC machine we want soon as our volume justifies it. These guys aren’t local but they have top notch customer service and will send guys out if you ever have an issue. My competitors have the same equipment and walked me through their operation and their experience with this company.
for $80+k you better have some good service. We considered online purchase but many are Chinese made and started reading how hard it was to get help.
Desk Jockey
Member
That was an extreme event the unit went through. These are the kind of items that would concern me as to what unseen damage has been done to components not meant for that kind of heat. Is there going to be electrical failure to gauges, fatigue to softer metals? Too many unknowns to live through on what was a brand new unit.
I can't see how any amount of chemical offered you as compensation can cover the unknown of what you'll have to live through with that unit.
I'd be sure to document it all, and consult with your attorney. Unfortunately cases like this are probably only going to get settled with an attorney involved.
I can't see how any amount of chemical offered you as compensation can cover the unknown of what you'll have to live through with that unit.
I'd be sure to document it all, and consult with your attorney. Unfortunately cases like this are probably only going to get settled with an attorney involved.
With the dollar amount absolutely the way to go. I think if more took these guys to the cleaners they would get some things changed
F
FB7777
Guest
Hence my Billions video of Dollar Bill requesting a lawyer
The “court” of popular opinion via the Internet can yield results, it may breed contempt over lost sales and offer a different result
hogjowl
Idiot™
Is the S for serious?
LCCFL
Member
I have seen a majority of your videos. It sucks that anyone can go through this type of issue. Losing money, time, and work is a significant factor when these types of things take place.
I hope you are compensated for all of this. It's a risky business no matter who you buy your machine from.
I hope you are compensated for all of this. It's a risky business no matter who you buy your machine from.
LCCFL
Member
KevinD
Member
This happens when you make a new model before you perfect the old model you built yesterday.
F
FB7777
Guest
Never buy a garbage mount
J
JS41035
Guest
I wonder if the machine has a flaw or design issue with the heat exchange system. I noticed it had a bimba valve. That would switch from heat to muffled exhaust. Maybe a clog or too much back pressure? I don’t understand why Steamaction wouldn’t just pay a grand and have the thing shipped back to fix. Then loan out your demo truck to Scott while you fix or replace it. Or warranty it and buy it back. You are out at the most 5 grand and this debacle ends. If the machine is really an actually solid unit, replace the engine and sell it at a discounted price to a steam action loyalist. Your out a few grand and this debacle ends. Or start a Youtube channel on how not to handle a bad service experience.
With that kind of money I would have demoed it to see how it ran...........first.
F
FB7777
Guest
Cleanworks
Moderator
Exactly.
Dolly Llama
Number 5
wonder how back pressure tests were done?
and if it falls within engine manufacturers limits
surely they've calculated it....
..L.T.A.
Sammy posted a pic of the tests on FB. All looked okay. He should just take the damn machine back before this incident kills his business and reputation.
hogjowl
Idiot™
Did he have a good reputation going into this?
Lee Stockwell
FOJL
During a similar fiasco 20 years ago when an unhappy customer threatened to sue John S said he would just file for bankruptcy if he did.
I'd hate to buy from someone ONE machine away from the abyss....although I did just that from a garage builder in TX.
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