To john with trinity: what happened here? have you seen this video?

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Desk Jockey

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Connor really is the debil. Where do come up with stuff, UL listed.

You know UL is expensive for a small manufacturer and just because it doesn't have the UL listing doesn't mean it's not safe. John has been making machines forever and to my knowledge never had incident Mr debil.:p
 

Mikey P

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See mikey, all you have to do is create a new controversial thread about op or portables everyday!

Watch traffic explode ....



Ill be attending John's Virtual Big Tent revival on Monday night where 50 plus Trinity owners gather to discuss technique, marketing and what not..

This thread will be brought up and I'll invite John's flock to come over to discus all things OP as well as tell their story of John's customer service.
 

Jeremy

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The best advice I can offer anyone in business is that if people are happy they'll tell 2-3 people. If they're unhappy they'll tell everyone they know & a few strangers that will listen. I prefer to keep people because it's the right thing to do both for my conscience and my pocket book. Sometimes you just have to suck it up, swallow your pride and try to see he situation from the other person's point of view. It helps you make the right call.
 

bob vawter

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make sure it ain't a swatch of reverse twist..... it was beautiful i"ll never forget it............
 

GCCLee

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Ill be attending John's Virtual Big Tent revival on Monday night where 50 plus Trinity owners gather to discuss technique, marketing and what not..

This thread will be brought up and I'll invite John's flock to come over to discus all things OP as well as tell their story of John's customer service.

this isn't going to turn into a Popularity contest is it ?


 
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Ill be attending John's Virtual Big Tent revival on Monday night where 50 plus Trinity owners gather to discuss technique, marketing and what not..

This thread will be brought up and I'll invite John's flock to come over to discus all things OP as well as tell their story of John's customer service.

I can see that John is speaking through the admin. I 've explained my side of the dispute. I will let the members of Mikeysboard decide for themselves. At the end of the day I am the one who received a defective Trinity and John has my money.

Please watch the video and decide for yourself.


http://www.youtube.com/watch?v=YamWMPAvpeA
 

Connor

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Connor really is the debil. Where do come up with stuff, UL listed.

You know UL is expensive for a small manufacturer and just because it doesn't have the UL listing doesn't mean it's not safe. John has been making machines forever and to my knowledge never had incident Mr debil.:p


Ya, but when it IS UL listed, you know that it IS safe.

Any engineers test that thing to be sure it's not improperly grounded? Are the switches approved for the current supplied?

I remember somebody having a problem with some op machine in 06/07.... anybody remember that episode?
 

Ken Snow

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John is not saying squat in the mod room, keeping it all private as he said he would from the beginning. Your video shows a problem, nothing more. No one but you &/or John know how it came to be. I personally am disappointed this thing is being publicized, rather than being handled through moral and civil channels. Feels slimy.

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Connor

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No more slimy than making a google or other online reviews, you got any of those?
 
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Mikey P

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ConnOr what do you consider to be the undisputed facts in this case so far?


no opinions, no speculations..



I see the only facts to consider at this point:

The handle is indeed bent.

Todd is not happy with the way the machine handles/performs with cotton pads which is what he wanted to use when he VLMs apartments.

John is making a costly mistake letting this go public..





what else?
 
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Connor

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Lol, Facts.

The facts are:
1. John is a Kentuckian, the only thing worse than a Kentuckian is somebody from Kansas.
2. John makes OP machines, but not very well.
3. That machine is crooked.
4. What's it take to send a new handle?
5. See exhibit A:

https://www.youtube.com/watch?v=bxYO06TDHoc


6. Now see exhibit B

https://www.youtube.com/watch?v=0TqW5miEfI8

7. Galvanized fittings, seriously.

That bracket thingy don't make sense.

Why didn't he accept the machine?
 
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dealtimeman

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This has turned into a pr nightmare and an incident that will have consequences on the sale of any machine made by John.

I don't believe Todd is down talking the machine at all he just wanted a straight and true machine. All these threats to take to court for defamation or whatever are bogus. Especially when John doesn't come on here and say his side regardless if he is going to court or not.

john might win in court and loose in the carpet cleaning industry. Just my extra 5 cents.
 

Shane Deubell

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Lol, Facts.

The facts are:
1. John is a Kentuckian, the only thing worse than a Kentuckian is somebody from Kansas.
2. John makes OP machines, but not very well.
3. That machine is crooked.
4. What's it take to send a new handle?
5. See exhibit A:

https://www.youtube.com/watch?v=bxYO06TDHoc


6. Now see exhibit B

https://www.youtube.com/watch?v=0TqW5miEfI8

7. Galvanized fittings, seriously.

That bracket thingy don't make sense.

Why didn't he accept the machine?

Did you ever meet someone from pennsyltucky?

That is Pennsylvania but from the DEEP part, if not #1 then a close 2nd.
 

Desk Jockey

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I thought John was born in California?
He was and for your info Connor I was born in Germany while my father was stationed there. Not that I remember it, he was transfered back before I was even 8-months BUT I can claim citizenship if wanted to.

Ironic ain't it, I could join your neo nazi party if they would take a brown German. ;)
 

Connor

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He's from Cali, but chose Kentucky, which is just as bad.

Who really gains from that offer, Miguel? At this point John should just take his lumps and take that machine back and refund the money. If it were me, I'd leave those videos up until I got my refund and only then, but that's only if I were satisfied before any court proceedings after court. They'd be a testimony for all times of what I had endured.

If it were just an handle issue,then I'd accept the handle, but there was a lot of grief given to a guy over a machine that appears to have been screwy from the onset. Not to mention, John re-charging the credit card the second time when it was in dispute.

The guy wasn't trying to steal from Guerkink, just trying to have something made right, but after all this has happened, I'd not want to look at anything G had built. You know for sure that if something else goes wrong with that machine that there's going to be more drama. If the motor happened to go bad on it, do you really think John would step up and make that right, too? I don't think so.



That pic of the big crescent wrench tweaking the handle was grade-A backyard hackery IMO.
 

Connor

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He was and for your info Connor I was born in Germany while my father was stationed there. Not that I remember it, he was transfered back before I was even 8-months BUT I can claim citizenship if wanted to.

Ironic ain't it, I could join your neo nazi party if they would take a brown German. ;)

Hey, I ain't a nazi, neo or otherwise and who cares, you're still a Kentucky Fried Frijole!
 

Ken Snow

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Other than the handle being bent u have no clue about the other crap Connor. I agree this is for sure a pr nightmare but nothing else said has been proven or verified and won't be here.

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Connor

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Other than the handle being bent u have no clue about the other crap Connor. I agree this is for sure a pr nightmare but nothing else said has been proven or verified and won't be here.


Well, Kenneth, you can pretend to be objective while veiling your desire to protect Geurkink, your fellow moderator. As far as I am concerned, John should've just given a refund and said "sorry we're not right for you, try us again next time", but he didn't, this incidence is his example of how he works, whether or not it is the normal policy. To me, it sounds like a pissing contest of "you'll take what you get and you'll like it."

Also, I bought an 1/2 hp CCS machine from G in 2005 and he was short with me and had a "want it or not.." attitude, but it was a good price to try OP so I bought it. He sure was quick to take my Visa card number and run it, though. When I called him later to get some replacements for the glides I lost and some new pads, he was unreachable by phone, but was on the boards. Business is business, gnomesayin. Piss a customer off and see what you get.
 

Mardie

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Well, Kenneth, you can pretend to be objective while veiling your desire to protect Geurkink, your fellow moderator. As far as I am concerned, John should've just given a refund and said "sorry we're not right for you, try us again next time", but he didn't, this incidence is his example of how he works, whether or not it is the normal policy. To me, it sounds like a pissing contest of "you'll take what you get and you'll like it."

Also, I bought an 1/2 hp CCS machine from G in 2005 and he was short with me and had a "want it or not.." attitude, but it was a good price to try OP so I bought it. He sure was quick to take my Visa card number and run it, though. When I called him later to get some replacements for the glides I lost and some new pads, he was unreachable by phone, but was on the boards. Business is business, gnomesayin. Piss a customer off and see what you get.

or ban a guy and see what you get hey.
John would be insane to participate in this thread.Their are better ways to handle it. You are clearly trying everything you can to discredit John and unfortunately for you most intelligent people can see through this.You lost your credibility concerning this subject a long time ago.
I see that you are the first casualty of this thread.


I
 

Goomer

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John would be insane to participate in this thread.

Why do you think he would be insane to participate in this thread???
He's been an Internet ambassador for VLM cleaning for a decade, which puts a target on his back with every post. He's well versed in having to defend himself..........and he usually does.
He's no stranger to taking a beating, and I must say, usually stands his ground well considering the odds he's usually facing.
If he uses this forum to promote his business then he should defend himself here.
Why he has chosen to hide under the bed on this one is beyond me.

It's his absence that is opening the doors to such a clusterfook.
 

Connor

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or ban a guy and see what you get hey.
John would be insane to participate in this thread.Their are better ways to handle it. You are clearly trying everything you can to discredit John and unfortunately for you most intelligent people can see through this.You lost your credibility concerning this subject a long time ago.
I see that you are the first casualty of this thread.


I


Hey, shut your trap, Mardie, we don't need no cherries on this sundae.

Yeah, there were better ways to handle it, alright, but whatshisface made his stand, didn't he?
Half of what I've said is just BSing and bad humor with a hint of "you should have known better". Did you think I was bothered by getting banned on the Blue Board, seriously, I was trying to get banned for months, then played the game of getting back on, stupie. Didn't you get that? I finally stopped getting back on when vawter quit, by then the thrill was gone.

Credibility concerning this subject, lol. Perhaps my not being a cc'er and commenting on this matter is what bothers you, I dunno and I don't care, Gladys.
 
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