Water damage Excellent Supply

encapman

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OK all you water damage restoration guys, please give me some advice. I just got a call from our next-door neighbor at our building and there was a pipe break. My warehouse is underwater and the show room and a couple of offices are soaking wet too. They called Servpro. Any suggestions on how to get this dried out with the least amount of damage and the quickest turnaround? Water damage restoration was never my specialty. Any suggestions would certainly be welcomed!
 

Zee

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My first question is: why did they call Servpro??


Maybe a barrel of releasit poured out will dry everything to a crystal that will simply be vacuumed up? :lol: :lol:

Just messing with you Rick... Sorry about your damage. Hopefully the company doing the dry out, knows what the hell they're doing.
 

encapman

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I'm not impressed with Servpro so far. He is still trying to get his guy to get over here with some equipment. They need to dry out the building next-door before the can even start on ours because water is still seeping through the wall.
 

Zee

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That's what I was afraid of hearing... The incompetency probably is seeping through just as the water.
 

Bucey

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I'm surprised you don't have a customer in your area that provides this service. If ya do, call him fast. You have the choice who you would like to service your office. That is if, its your office, and not leased.

Hot dry air + dehumidifiers = back to business as usual.

Hope all works out for Rick.
 

Desk Jockey

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make sure the scan it with a thermal camera Rick. those walls are sure to absorb water and it could wick from several inches to a foot. If this is left unaddressed you can expect latent odors resulting from microbial activity.
Is the carpet glue down or tiles? if tiles make sure they check them well. Rubber back or vinyl tiles can keep moisture tapped beneath. They should be removed , the concrete dried then reinstalled.
 

encapman

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The carpet is EXPENSIVE solution dyed nylon glue down that we installed when we moved in.

Thanks for the tips. I'm having a good friend who does water damage restoration stop by to put some extra eyes on it. I may hire hm over Servpro.
 
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Desk Jockey

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dispose of wet boxes & cellulosic materials. They will give off odor as they dry.

#1 protect yourself and interests. The insurance company is only worried about limiting the loss. Landlords only care about their property not yours.

As far as drying, anything that got wet needs to be dried or removed. Carpet should be fine, check the bottom of anything that may have come in contact with the water.
 
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ronbeatty

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The carpet is EXPENSIVE solution dyed nylon glue down that we installed when we moved in.

Thanks for the tips. I'm having a good friend who does water damage restoration stop by to put some extra eyes on it. I may hire hm over Servpro.
I would hope that your good friend may have your best interest in mind instead of the direct repair agreement the Servpro guy works under.
 
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Document whatever contents got damaged in the mean time.. Having a detailed list will help you to show the adjuster what got damaged.. Pictures a lot of pictures, heck even video would be good too.. A restorers job is to get the structure back to the condition or better before the loss, with the least possible downtime.. At least that's what we've strived for..

Sounds like your friend got it covered..
 

mirf

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Sorry for your trouble hoping for the the best!
 
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Shorty

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Depends an the size of the area affected & what equipment he has.

Overnight does not sound feasible to me, maybe 3 days max;

Can you tent off important areas to get them dry quicker?

The smaller the area, the quicker the dry.

Bear in mind, the drying area MUST remain sealed for as much as possible.
 
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Desk Jockey

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Overnight sounds more like what I'd like to hear. ;)
glue down in Topeka would dry over night but as I mentioned before lower drywall will need additional time. We did several business last week where carpet was dry but we dried walls at night. Shut it off during working hours and cranked it back up in the evening.

its a protracted process that way but these were medical facilities that could not shut down.

pay special attention with vinyl wall paperIt traps moisture and will be a perfect spot to incubate mold.
 
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encapman

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We won't be shut down either. We will be processing orders tomorrow. We've got access to desks, computers, phones, and the shipping area is dry. The showroom is all undone, but the key aspects of our business are still functional.

He's got baseboards pulled and will be drying the walls. Dehus a air movers too.

It's a little bit crazy, but I think we'll be OK.
 

encapman

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Thanks Richard!

I really appreciate your input, and everyone else's too.

This was my first thought when this happened. MikeysBoard... These guys have the experience, and I don't. Thanks to all of you!!!
 

HydroDude

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I here it all the time, all that equipment is overkill...and not to toot my own horn, but i haven't pulled off a baseboard or done any demo on the first day ( unless contaminated) in a very long time...the majority of the commercial losses i set up, are dry in 48 to 72 hours...the latter part of project 48 to 96 hours equipment is greatly reduced to problem areas...

Post some pictures of what was done...
 

encapman

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The baseboards run all the way to the slab. That's why he pulled the baseboards. The water ran under the walls from the neighbor's space next door. And the wicking ran 3 feet up the wall, according to his moisture meter. That's why he pulled the baseboards - to open the walls and to try to get them dry. My space is a far cry better than what the Servpro guys are doing next door. They've trashed their place (ripped the heck out of their drywall).
 

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