First of all,
I am appalled that Ed Valentine is posting on this board from the years and years I've heard from you Mikey about his equipment, in conjuction to Damon/Rob on the porty board talking about the ice cream box. Even with that case I am one to say I am VERY disatisfied w/ him and his "ice cream boxes" I mean portys, but had to join in the ETM bandwagon as I also told myself I could not afford a REAL GAS TM at the time. The truth is MOST cleaners who "think" they could not afford one is because they are surrounded by OP/LM guys who are "thinking about getting into HWE", but are still mostly all OP-E. They surround themselves w/ these fellow Encap guys (I was one at one point), and think that GAS TM is EVIL and not "earth friendly", and just about every single other CON, never a PRO. Most "ETM" guys who run a PORTY from the truck think they can do as good or better job than a guy running a real tm. Having had "real life" experience, I disagree.
Secondly -
I've had a TON of people call me on the JAGUAR 6.6 PORTY which I owned and sold, and ask if they should purchase them. I tell them flat out - DON'T DO IT! - buy a real GAS TM, and save the headaches w/ LEAKS, APO CLOGS, and "unlike" what the "porty" boards gods mention, the customer service is SUBPAR. Keep in mind, if you ever have a problem with your NEW porty, you will either have to fix it yourself according to the manufacturer or pay for shipping back to them (costs roughly $200 packaged/shipped UPS TO HIS DOORSTEP), than have them say "it's fixed", when you get it back and drive to the nearest freight company "2 hours in my area", because the manufacturer cannot have it shipped to your house!? ...the machine STILL LEAKS. When you call him back, he says "THAT'S IMPOSSIBLE!" - Talk about waist of time and all the work lost because of it.
Save your money and buy a REAL GAS TM, if you need a porty for certain jobs, buy one that does not leak or clog. You'll be better off using an OP or Cimex anyways.
Here's some great advice for the guy that prides himself in "customer service", how about STOP writing blogs on message boards, and put a little more thought into the design to prevent CLOGS & LEAKS before you sell them to the public.
Perhaps since it's only 2014, update the ice cream 1970's look to be a bit more PROFESSIONAL, so when a PRO takes it in to his local supplier they don't laugh at him or say "I never heard of them". Look at most GAS TM's sold by the larger companies to get some ideas, just a thought. No reply needed.
If this post gets deleted, than I will know that this is no longer a public board where real users can share real experiences, and like Jimmy said, it's all $$$.
This is a real word review on Ed Valentine's - Cross American customer service and product. Take it for what it's worth.