didn't she say they cleaned the carpet at her work, is that how she found out about them, so didn't seek them out they happen to be available
something tells me she would have done the same for you if you cleaned her carpet for free as an exchange
A couple of months ago I had a customer return back to us, she had went to another cleaner. When talking to her she says that her neighbor started a carpet cleaning company so she has him clean the carpet.
from the way she explained it, it sound like it was George
I try to avoid cleaning for neighbors and friends