DID BUTLER STEP UP YET

bob vawter

bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
43,728
Location
La La Land
Name
bob vawter
And fix that piece of shit they sold you yet....I can name THREE people that have or are about to change their minds on the brand they are considering right now.....
What a shame as a builder of the worlds BEST direct drive. .....I always considered Butler the second best unit made.....they're gonna take a major hit on this fiasco. ....
 
  • Like
Reactions: BIG WOOD and Nomad74
Nomad74

Nomad74

Boy Sprout
Joined
Feb 4, 2016
Messages
23,552
Location
Redding
bob vawter said:
And fix that piece of shit they sold you yet....I can name THREE people that have or are about to change their minds on the brand they are considering right now.....
What a shame as a builder of the worlds BEST direct drive. .....I always considered Butler the second best unit made.....they're gonna take a major hit on this fiasco. ....
Click to expand...
I agree Bob. This makes me very wary of their customer service. Mark has been left out to dry.
 
  • Like
Reactions: BIG WOOD
BIG WOOD

BIG WOOD

MLPW
Joined
Feb 4, 2016
Messages
13,304
Location
Georgia
Name
Matt w.
SamIam said:
I don’t think Mark blames them!

I think he blames GM
Click to expand...
I think mark is too damn nice. I had a major fallout with my Hydramaster 2 years ago AFTER the warranty expired, and they took responsibility for it. That was the main reason I chose Hydramaster in the first place, because of how well they support their products.

This thing still smells like new, and Butler is still blaming GM, just because...? The blame game is over. Butler sold Mark that entire unit. Butler needs to give Mark another unit to go to work until this is fixed
 
Last edited:
  • Like
Reactions: PrimaDonna, vibra-vacster and Nomad74
F

FB7777

Guest
Jebus Bawb

Before you have another heart attack put down that heavy pitch fork and lynching ropes


First off, mark did the correct thing and brought it to a GM dealer that is grossly mishandling the situation

He's a busy guy and by all accounts a very nice and reasonable man

He's taken the word of other men as fact .... but he forgot he was dealing with a car dealership which is essentially a den of weasels

I'd definitely insist on Butlers assistance at this point and not allow the GM dealer to even garage my new van .
 
  • Like
Reactions: Russ T., SamIam, steve_64 and 1 other person
Mark Saiger

Mark Saiger

Mr Happy!
Joined
Dec 26, 2006
Messages
11,197
Location
Grand Rapids, MN
Name
Mark Saiger
I'm thinking about giving up the warranty and have my brother in law Gus pick it up and bring to his shop.

He was the head mechanic at Ford and one of the most respected mechanics in the area.

Problem is, if it's a complete motor or van frame and we are throwing money at it....it is just more money being thrown down a hole....

Rock and hard place....

GM said give them 2 to 3 more business days....I said NO!....well that didn't work so I have been waiting some more and another night of no sleep trying to figure this out....
 
  • Like
Reactions: steve_64 and BIG WOOD
Mark Saiger

Mark Saiger

Mr Happy!
Joined
Dec 26, 2006
Messages
11,197
Location
Grand Rapids, MN
Name
Mark Saiger
Also to bring everyone up on Butler....

They have also made calls to other big wigs in GM, but the GM big wigs have been on vacation, and there was a big meeting a week ago for GM people....and they have not had any return calls back to them either.

My local dealer is to blame here really...and there is no way I would buy from them ever!

I am trying to decide...put it on a transport to?????
 
  • Like
Reactions: steve_64
BIG WOOD

BIG WOOD

MLPW
Joined
Feb 4, 2016
Messages
13,304
Location
Georgia
Name
Matt w.
Saiger" data-source="post: 4559935" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">
Mark Saiger said:
Also to bring everyone up on Butler....

They have also made calls to other big wigs in GM, but the GM big wigs have been on vacation, and there was a big meeting a week ago for GM people....and they have not had any return calls back to them either.

My local dealer is to blame here really...and there is no way I would buy from them ever!

I am trying to decide...put it on a transport to?????
Click to expand...
I still feel that you need to transport it to Butler. Why can't they give you a lender so you can go to work?
 
  • Like
Reactions: Steve Lawrence and Desk Jockey
Andy

Andy

Member
Joined
Feb 5, 2016
Messages
952
Location
No Where
Name
Doesn't Matter
Saiger" data-source="post: 4559935" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch">
Mark Saiger said:
I am trying to decide...put it on a transport to?????
Click to expand...
Butler. Even if it would cost you the freight it wouldn't be the same as breaking the warranty. See if Butler will pay the freight. If not see if they will split the freight.
 
  • Like
Reactions: Dolly Llama, Desk Jockey and Mark Saiger
steve_64

steve_64

Member
Joined
Aug 11, 2012
Messages
13,371
Because he has a lot invested already and wants it fixed now. Mark probably doesn't want to run without a wrap so a loaner looks unprofessional to him and he has other vehicles to work with.
Warranty is worth crap right now. A lawyer will get the warranty reinstated.
 
Shane T

Shane T

Member
Joined
Nov 7, 2006
Messages
1,663
Location
Waukesha, WI
Name
Shane Tiegs
At the rate Mark drives, how long is that warranty good anyway? Take it to your brother-in-law and get it fixed. I personally don't think its going to be anything major.
 
  • Like
Reactions: bob vawter
bob vawter

bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
43,728
Location
La La Land
Name
bob vawter
I believe the answer lies within the rear bolt holes of the crank. ...
If you can live with a Helicoil in one bolt hole....

Hope you find the right one......it would be the one that is missing!
Not sure I would wanna torque on a Helicoil. ....
 
Nomad74

Nomad74

Boy Sprout
Joined
Feb 4, 2016
Messages
23,552
Location
Redding
bob vawter said:
I believe the answer lies within the rear bolt holes of the crank. ...
If you can live with a Helicoil in one bolt hole....

Hope you find the right one......it would be the one that is missing!
Not sure I would wanna torque on a Helicoil. ....
Click to expand...
I guess just look for the bolt with the ware marks.
 
bob vawter

bob vawter

Grassy Knoller
Joined
Sep 15, 2007
Messages
43,728
Location
La La Land
Name
bob vawter
Brian....having never met your daughter I suppose there could be an exception to what I said. ..but very few I'm sure. ...
We jus went through a five year ordeal concerning the wrongful death of our son in a nursing home....THEY KILLED HIM WITH 28 TIMES THE LETHAL DOSE OF HYDROCODINE.we learned first hand the lying double dealing behind the back deals and expense padding....did I mention LYING that is commonly practiced by most lawyers....
 
Last edited:
  • Like
Reactions: Brian H
You must log in or register to reply here.

Picture of the Day!

127083-0ba2064ef9105daaf209dc6c7a4f66b5.jpg

Latest posts

Latest Auctions

Picture of the Day!

127083-0ba2064ef9105daaf209dc6c7a4f66b5.jpg
Back
Top Bottom