floorguy said:oie maybe i need to wait a week or so then :?: :?: :?: :?:
I was going to order some next week....hummmm :shock: :shock: :shock: :shock: :shock:
floorguy said:well he is online now....think he will read and reply
dealtimeman said:Why don't y'all just call him. Isnt that how you order.
I your customer had a problem wouldn't you want them to call you first
Or
Would you rather them get on Angie's list or Facebook and air it out there.
Have any of you called them and request a fix, I am pretty sure Larry will fix whatever might be wrong.
I don't know just a thought.
dday said:Jim Martin said:yep..sounds like some one screwed up batch 4011 and more.........no word from Cobb yet....(?)
Mine is 42 11, I do not know how Cobb numbers his batches. I assume that 4011 and 4211 were probably made somewhat close in time, as these were all recent orders. Mine arrived either last Thursday or the Thursday before that.
I have used Powermax for four or five years now, and Citrasteam powder before that ... never had a problem before. But this new batch doesn't clean very well at all.
dave105 said:I just opened a new bucket the other day and noticed too that it was really white too? Did one job with it and noticed it didn't clean up as it usually does. Going to call in the am.
floorguy said:hey can you 2 guys take a picture of it as well?????
Ron Lippold said:I have never had that problem with judsons stuff.
KevinD said:I just opened batch 40-11 and did not see much of a difference until I went out in the truck and grabbed the last container I had of the previous batch.
Same consistency but it is a lot whiter in color.
I will see if I can get pics posted later today.
Color doesn't matter to me but the test will be cleanability on Monday.
dday said:Ron Lippold said:I have never had that problem with judsons stuff.
When Cobb's stuff is right, it out cleans Judson's by a long shot. I did a large greasy restaurant three weeks ago that had been bonnet cleaned for three straight years without ever having been rinsed or extracted. My old Cobb's Powermax side by side with Judson's slop and gobble made the slopgobble look like water. I even thought that maybe my hydroforce wasn't drawing properly, so I mixed up s&g in a pump up as Les suggested ion the ICS board. Powermax, properly prepared, kicked S&G back to my truck and back to a shelf in my shop where it will forever sit to remind me once again not to buy into the bb hype and chems du jour.
Anyhows ... that is why this is so disappointing to me: Cobb's Powermax has always been great stuff. Now it is no better than anything else. So what happened? And why is Larry not communicating better with his customers? I mean, last night he posts a response about a leaky portable but completely ignores a thread with his name in the Title. There is a problem. If he finds none, then that means purchasing more Powermax in the future is at best a crapshoot - as its quality will depend on what type of day his production supervisor is having.
dday said:I would guess that this batch is heavy on the oxidizer (perhaps powder brightener?)
Larry Cobb said:I would like to clear up a few issues on the PowerMax.
1. Color variation appears to be due to our oxidizer reacting with the normal color added to the batch.
Extremely hot warehouse and shipping temps seem to have caused more variation.
We are checking into this color variation.
The color has no relation to the actual cleaning ability.
2. Fragrance variation is of more concern to me.
The fragrance comes from the Citrus solvent, which does add to the degreasing ability.
Larry
Larry Cobb said:I would like to clear up a few issues on the PowerMax.
1. Color variation appears to be due to our oxidizer reacting with the normal color added to the batch.
Extremely hot warehouse and shipping temps seem to have caused more variation.
We are checking into this color variation.
The color has no relation to the actual cleaning ability.
2. Fragrance variation is of more concern to me.
The fragrance comes from the Citrus solvent, which does add to the degreasing ability.
Larry
white and no citric smell........I think someone forgot to hit the "C" button during the mix........[/quote:dg3ywkql]Jim Martin said:[quote="Larry Cobb":dg3ywkql]2. Fragrance variation is of more concern to me.
The fragrance comes from the Citrus solvent, which does add to the degreasing ability.
Larry
Jim Martin said:I have never used powerBurst so I can not compare.....but I can say that I have been using Cobbs stuff for a very long time and when it is right....it cleans out everything that I use it on....and I have used it long enough to know when it is off......It is the only pre-spray that I carry on my truck.....I use it on everything....
But..I am going to be honest....sometimes it is a total pain in the ass...for a long time I was not getting my orders on time...so then what I started doing was placing the order when the bucket was half full so I had more time ..that went good for awhile...but the bucket before this last one when it was ordered..did not ship out when they told us it would and never made it in time....
also..this is like the 3rd or 4th time the mix has been off and it did not work....
But....I really like the stuff and it does a great job..so I just keep putting up with it...but it is getting old.....
Jim;Jim Martin said:No..it is the only carpet pre-spray that I carry..I use other things for tile and UPH...
They say that it works good on tile but I have never tried it...but I have noticed that when I get some over spray on the tile and I clean it off with the wand the grout is much cleaner then the rest of the floor.