Sierra Clean Care
Member
Well... 1 DAY after signing up with the magazine, my office booked a 2100$ T&G job. Hope it’s not just a fluke. The guy who sold us on it gave us the lead....
Who are your primary customers?
- Thread starter Mikey P
- Start date
We'll take the "masses". They've provided me, my family and many others great careers and livelihoods for the past 40 years (March 6th, 1978 for our 3rd generation franchise).
Some customers are a pains in the ass but most are just "average" people who dont have 1000's of dollars in discretionary income to spend on cleaning their homes.
Mikey P
Administrator
Exactly.
But for the same reasons you cant do SS Black, one truckers shouldnt be doing OO Yellow...
I’m not a dufus. I just feel that there’s a place to market to the entire area, not just the rich.
Run the $89 two room special to the trailer park, and land 5 of those jobs for the slow day of the week, yet, advertise the dry quick 5star treatment to the neighborhood that aligns withbthe golf course the week after.
Get 3rich jobs, and have the other 10cheap jobs fill in the gap
Damn...California has really made your head bigger than it should be
I’m also chasing a huge property management account and a local college currently. BULK BULK BULK.
DICK!
Dolly Llama
Number 5
Who are your primary customers?
easy
all of them
this ain't rocket surgery
your "primary custy" simply are and should always be the ones that will pay your price
DUH.......
..L.T.A.
easy
all of them
this ain't rocket surgery
your "primary custy" simply are and should always be the ones that will pay your price
DUH.......
..L.T.A.
Mikey P
Administrator
Who are your primary customers?
easy
all of them
this ain't rocket surgery
your "primary custy" simply are and should always be the ones that will pay your price
DUH.......
..L.T.A.
And your price should not be $20 an hour profit like trailer boy's
Sierra Clean Care
Member
I helped a guy out the other day, I used my van, and chems. He wanted to split it 50/50. The ticket was 265$ before taxes. I invoiced the customer, and when we left, the first thing he asked was ‘so ow soon can you pay me my half’. Now, if a guy is THAT hard up for a 130$, HES NOT RUNNING A PROFITABLE BUSINESS.... and he told me he was surprised at my total, he said he would have charged 155$....
You should’ve taken over half the ticket. 50/50 doesn’t apply to that situation
Cleanworks
Moderator
I really have no primary customers. I do everything from working class to ultra rich, 3-story walkups to luxury highrises. I will say I enjoy working to middle class residentially. These are the people who appreciate a quality job and are also the best tippers.
I got a new orimary ceramic barbecue.
Sierra Clean Care
Member
Matt, I know that, I did it to be nice to him. He’s obviously very hard up for the $. I had already done 1600$ that day.
steve_64
Member
- Joined
- Aug 11, 2012
- Messages
- 13,371
Dolly Llama
Number 5
don't know how long he's been at it
But most O/OPs that are any good* figure it out somewhere between years 5 and 10 they don't have to compete with the Stans and Hogopians of the world
*any good, that is.
Here's the deal though, most think they're pretty good ...but in reality they're not
..L.T.A.
Doug Cox
Supportive Member
Sounds like Matt is adjusting his price to the customer. Doesn't work in my book.
The highest compliment one can receive.
F
FB7777
Guest
Cox is a Sutley wannabe
Dolly Llama
Number 5
hummm
and I thought it would be Tom Cruuze , Jack Lord or Patrick Duffy
or Daffy Duck
..L.T.A.
Doug Cox
Supportive Member
Wow. I'm speechless. I totally get what you mean but, no, I don't want to be a Sutley.
That’s the only way to do it. But when I adjust the price, I adjust the level of service
You get what you pay for
Doug Cox
Supportive Member
So, you eliminate vacuuming? What else? IMO, you're just compromising your reputation by adjusting your quality of service. Just work at a higher price point with premium service and sooner or later you'll make the same amount without working so much. As Larry says... its not rocket surgery. You're just prostituting yourself.
When I charge less, i move thecwand faster, don’t block and tab legs, I don’t move furniture, I don’t offer red treatment,
Dolly Llama
Number 5
I also never prescrub
Doug Cox
Supportive Member
Matt- Recheck upper post. I added on to it.
My point is...when your primary desired customer isn’t on schedule, it’s time to humble yourself and take some bulk jobs for one reason only
Not high profit but
CASH FLOW!!! Profit might not be the desired number you wish to have with this flock, but it will keep the wheels turning to make it through the hard times. After all, the van needs to stay on the road. You get more calls when you’re not staring at the phone at home
Not high profit but
CASH FLOW!!! Profit might not be the desired number you wish to have with this flock, but it will keep the wheels turning to make it through the hard times. After all, the van needs to stay on the road. You get more calls when you’re not staring at the phone at home
Doug Cox
Supportive Member
My wand speed is only dictated by how much time I have to complete the job. By not blocking and padding, you're doing a half ass job. moving furniture and red Treatment should be dictated by the customer. I charge the same per sq.ft. whether I move furniture or not. The customer will just net less square footage. I almost never do Red treatment and wouldn't include it in my cleaning price.
I don’t see it being that way at all. The rich have no clue how my pricing is labeled.
Hack Attack
Member
The flipside is I gave up price competing 2 yrs ago and hardly ever clean a rental for the tenant but do more for the owners.
I freed up 2 days a week and make more..
I freed up 2 days a week and make more..
