You don't sell pressure washers do you?
I need a 2400 psi pressure washer for 3-4 hours......I mean I'd like to buy a pressure washer from you John.![]()
You don't sell pressure washers do you?
I need a 2400 psi pressure washer for 3-4 hours......I mean I'd like to buy a pressure washer from you John.![]()
Hey my wife works for Sam's I can't do that, it hurts our Sam's share!
Butt Munch? Me?
Gawwd I hate you new guys!![]()
Doc-Not trying to be a mediator but looking at it from an outsiders prospective, by the time you both pay for legal counsel you're both going to lose much more money as this moves forward.
Wouldn't it be wiser and faster to resolve this without giving more money to the attorneys, they already have plenty! How much are you willing to lose? At some point isn't worth more to take a hit and more on?
I'm still making payments (down to $2,000.00) on a suit we won last January. It cost me $14,000.00 to collect $8,500.00 to win.
(Win?)![]()
Nobody wins in court, even if they tell you that you did.![]()
A less stubborn person would jump on that- that's WAY more than fair Todd.I wouldn't have done anything even remotely close.Canadian law states if you lose the suit, you pay for all legal costs incurred by the winning side.
As a manufacturer myself, it has always been my policy to make the customer happy. I'd have either replaced the unit or refunded the money. If it didn't come back in the shape I sent it, well, that's a cost of doing business. If I really thought the person was putting the screws to me, I just would make a point not to do business with them in the future.
John could have sent him three replacements for the bad karma that this deal will cost....deserved or not. Court isn't fun and it isn't how you expect it to be. Good luck with that. Even if either of you get a judgment, collecting the judgement, especially an out of state judgement isn't easy.
Proverbs 16:5-9
Take care,
Lisa
Hey my wife works for Sam's I can't do that, it hurts our Sam's share!
Butt Munch? Me?
Gawwd I hate you new guys!![]()
Seems to me there has to be more to this. I have known John for over 12 years and something must be missing from this story. I can't see John not backing up his machine and taking care of a customer. There are some details left out of this guys story. Why is he willing settle for "half his money back" if his case was valid he should want a full refund
You a very bad man William!Good to see SOMEONE works in the Chavez family......
And yes - Props to Lisa. Customer service above and beyond.
Seems to me there has to be more to this. I have known John for over 12 years and something must be missing from this story. I can't see John not backing up his machine and taking care of a customer. There are some details left out of this guys story. Why is he willing settle for "half his money back" if his case was valid he should want a full refund
My opinion is that if this was an Orbot, Cimex or whittaker this would have been resolved as soon as I reported a problem. .
As a manufacturer myself, it has always been my policy to make the customer happy. I'd have either replaced the unit or refunded the money. If it didn't come back in the shape I sent it, well, that's a cost of doing business. If I really thought the person was putting the screws to me, I just would make a point not to do business with them in the future.
John could have sent him three replacements for the bad karma that this deal will cost....deserved or not. Court isn't fun and it isn't how you expect it to be. Good luck with that. Even if either of you get a judgment, collecting the judgement, especially an out of state judgement isn't easy.
Proverbs 16:5-9
Take care,
Lisa
This should be the closing argument of this thread
There really is nothing else to debate on the issue