Exactly man 100% spot on!!!!
Steam Action Truckmount issues- split
- Thread starter Scott S.
- Start date
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- Tags
- steam action steamaction
hogjowl
Idiot™
He’s a red head
F
FB7777
Guest
this thing sounds and smells more and more like Operator
by the minute
F
FB7777
Guest
You’d think recessive traits would have been washed out of existence by now
FredC
Village Idiot
- Joined
- Jul 13, 2011
- Messages
- 27,201
Cleanworks
Moderator
Scott didn't start making noise publicly right away. He tried dealing directly with SA and they did fix several things. He kept having problems and they flew someone down to fix it again. By this time, you can imagine how frustrated Scott is with an $85,000 boat anchor and he doesn't even own a boat. Yes, Scott should deliver it back to Sammy and let them work it out. Who pays for that? Let's say Scott does that, the machine is repaired then it breaks down again. Keep in mind, this is not a machine in Steam Actions regular line up. It's a one of a kind. Did Scott know this when he bought it? This saga hurts both their reputations and it needs to be resolved. Both parties need to swallow their butthurt pride and take the right steps.
hogjowl
Idiot™
It seems to me that he really has no other choice than to get it to them for repair.
Mikey P
Administrator
we never discussed Scott.
but I did see how he responded when a mystery asshole maliciously damaged the ElDiablo's heater...
Dolly Llama
Number 5
where's the $85k figure come from?
did he buy a whole package w/new van included?
or just TM?
and I still have to burn vacation time.
trip down south would allow me to toss some PBR bottles in some of those southern bumkin yards
..L.T.A.
Desk Jockey
Member
In Kansas there is a Lemon Law for vehicles. Return it for repairs too many times or it be out of service for x number of days and you get "like kind".
I don't believe they mean another over heating unit, but one that hasn't been cooked.
It only seems reasonable that if after repeated attempts that some more thorough measures need to be exercised.
Mikey P
Administrator
The unit needs to go back, plain and simple
Motor needs to be gone over.
Pump and blower are fine, IM sure
All hoses, the HX and wires should be replace, if they haven't been by now.
Non distributor machine do not give the luxury of a local retailer to help you out when shit goes wrong.
Scott bought this machine having done due diligence on Steam Action's reputation, I would assume. I have never heard of them having chronic issues or poor customer service, have any of you?
and stfu up Larry, you sound like an idiot with your threats to right a wrong that you have no f'n clue about.
and Scott, don't be surprised if no other manufacturer wants to sell you unit at this point. Yes, they are watching, so make it right, now.
Motor needs to be gone over.
Pump and blower are fine, IM sure
All hoses, the HX and wires should be replace, if they haven't been by now.
Non distributor machine do not give the luxury of a local retailer to help you out when shit goes wrong.
Scott bought this machine having done due diligence on Steam Action's reputation, I would assume. I have never heard of them having chronic issues or poor customer service, have any of you?
and stfu up Larry, you sound like an idiot with your threats to right a wrong that you have no f'n clue about.
and Scott, don't be surprised if no other manufacturer wants to sell you unit at this point. Yes, they are watching, so make it right, now.
Dolly Llama
Number 5
easy there, cowboy
AT THIS POINT....I'm genuinely offering assistance to both .
I really do have vacation hours I need to burn.
and I like road trips...fo-reel
$500 and gas down there get's it delivered.
I'll rent my own car at my expense and go where, come home how/when I want
I'd be all smiles there and back , fo-reel
..L.T.A.
Desk Jockey
Member
Never with the new units Sam is building but with JK Sales I heard about units that had problems staying running once hot. My distributor called for diagrams and there were none. He explained the issue and wanted to speak to a tech or someone who he could get some answers from. There was no staff, John instead asked how old the unit was and told him they should just buy a new one. At the time, they built as they sold them. Each were a little different depending on who actually put it together.
I know my distributor was frustrated at the lack of support available to get the unit running. Over the years he saw several units of theirs and was always pulling his hair out over them. He was a glutton for punishment. He was used to the big brands, looking up a part, checking a wiring or solution flow diagram. This was no where near the same.
The story I've heard lately is things have changed. Maybe???
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Desk Jockey
Member
Stop by if you really do drive it. I'll buy you lunch if you come a little further.
Cleanworks
Moderator
Financed the whole package.
F
FB7777
Guest
I’d like to unpack that $85k figure
did the unit really cost between $45 / 50k?
did the unit really cost between $45 / 50k?
Desk Jockey
Member
Cleanworks
Moderator
You won't find his unit there. Scott's is the only one they built of that model apparently. Can you say prototype?
Dolly Llama
Number 5
tag-a-long to Mr Buffet's question...that I'm still not clear on.
was this an $85k turn key package?
as in dealer delivered new van to SA and they installed unit, reels, hoses, shelves, et al.
Sign papers and drive away to the first job?
Not that it makes any difference, just curious.
donno what inflation has done currently, but 6-7 years ago, $85k got a kickazz loaded carpet wagon.
..L.T.A.
was this an $85k turn key package?
as in dealer delivered new van to SA and they installed unit, reels, hoses, shelves, et al.
Sign papers and drive away to the first job?
Not that it makes any difference, just curious.
donno what inflation has done currently, but 6-7 years ago, $85k got a kickazz loaded carpet wagon.
..L.T.A.
hogjowl
Idiot™
You could get a new laptop and have money for a Biggie Pop
F
FB7777
Guest
Cleanworks
Moderator
That sounds like a great deal. Brand new van?
Desk Jockey
Member
It truly brings a tear to my eye when you show so much compassion for your fellow man.
F
FB7777
Guest
2018 Brand new
Butler mid mount tanks
Electric reel
Max blower and Max heat
of course now the price has jumped to roughly $75k for the same thing
if I wanted or more appropriately NEEDED a monster mount , I would put it in a Box truck
F
FB7777
Guest
I like to pay it forwardIt truly brings a tear to my eye when you show so much compassion for your fellow man.
Cleanworks
Moderator
At $75,000, still a good deal.
Lee Stockwell
FOJL
And 37 years from now in 2048 you can unload it to some BDCC for its scrap iron value of
F
FB7777
Guest
Or sell it to some over confident grease monkey that wants to swap it into a ‘newer’ 2017 Van
Last edited by a moderator:
hogjowl
Idiot™
Brutal
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