Jim Martin
Supportive Member
Ken Snow said:Come on Jim!!!!!!!
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come on what....?????????
Ken Snow said:Come on Jim!!!!!!!
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[/quote:3qzqsfmr]Jim Martin said:[quote="Jim Nelson":3qzqsfmr]So you have all these people that put all kinds of creams on there feet and take off across the carpets day after day...they track it from one end to the other.....and just because you put protector down you would keep going back and cleaning it for free........??????
There is not a protector out there that is going to help this.....
[/quote:714mvfpt]Royal Man said:[quote="Jim Martin":714mvfpt][quote="Jim Nelson":714mvfpt]So you have all these people that put all kinds of creams on there feet and take off across the carpets day after day...they track it from one end to the other.....and just because you put protector down you would keep going back and cleaning it for free........??????
There is not a protector out there that is going to help this.....
x2Willy P said:Besides me. Well, I do, but I don't recommend, and then only a solvent base I always questioned the wisdom of soaking more liquid on a carpet.
Ron K said:Jim....some sell cleaning ,some sell protector.
KevinL said:I offer it and sell to about half my residential customers. The proper way to sell it is to ask if they would like you to reapply the fabric protection. I believe it works to some extent and I believe it would really help Jim's customers if they are lotioning their feet. You might also educate them about wearing socks or slippers after applying lotion. I also charge 15 per area and only cover open areas, so I don't feel like I'm robbing anyone. I also don't push it on carpet that's already worn out or olefin which I think it just runs off of.
Who's serving their customers well (or better) is definitely to be debated. I'd think Jim and the likes are likely to serve their clients far better.Ken Snow said:You guys are leaving a lot of $ on the table and not serving your customers well in my opinion.
Bee Busy said:i've gone out of my way to tell customers it's BS, which it is...i want the customer to call back for repeat biz and referals
Ken Snow said:Chris make ur goal 45% this year and keep moving it up every year. Price it to sell too.
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Royal Man said:Brent,
Just shows that janitors don't sell protector.
Some forget that this is a sales and service business with sales coming before service.
Because with out sales there is NO service.
Caduceus said:Bee Busy said:i've gone out of my way to tell customers it's BS, which it is...i want the customer to call back for repeat biz and referals
I'm curious why do you think its BS?
Every now and then I like to wax my van because you can see first hand, in your face the wax doing its job. My van washes up easier, its shiny, protects my paint job and so on. It does need to be re-waxed every now and then, but there is a lot of upside to having the van waxed vs not. Not to mention I also like to use a teflon skillet when I cook.. cleans up way easier.
When the dirt bonds with the protector instead of the fiber its easier to remove and does less damage to the carpet fiber. When they vacuum they pick up more dry soil and it does help with the reaction time for stain removal too. So selling protector to your customers is a win win for you both. Easily charge it at half the cleaning cost.
Bee Busy said:do u apply protector to a broken down fiber all the time? and if it fails how do u explain? maybe it failed and u never heard from that customer again. in my area...Stanley developed a very negative public reaction to carpet protector here..it maybe not like that in WA...most people here don't want it and if it's mentioned...most of the time it's frowned on as spending more $$$
Jim Martin said:Caduceus said:[quote="Bee Busy":1zlfbyku]i've gone out of my way to tell customers it's BS, which it is...i want the customer to call back for repeat biz and referals
I'm curious why do you think its BS?
Every now and then I like to wax my van because you can see first hand, in your face the wax doing its job. My van washes up easier, its shiny, protects my paint job and so on. It does need to be re-waxed every now and then, but there is a lot of upside to having the van waxed vs not. Not to mention I also like to use a teflon skillet when I cook.. cleans up way easier.
When the dirt bonds with the protector instead of the fiber its easier to remove and does less damage to the carpet fiber. When they vacuum they pick up more dry soil and it does help with the reaction time for stain removal too. So selling protector to your customers is a win win for you both. Easily charge it at half the cleaning cost.
Caduceus said:Bee Busy said:i've gone out of my way to tell customers it's BS, which it is...i want the customer to call back for repeat biz and referals
I'm curious why do you think its BS?
Every now and then I like to wax my van because you can see first hand, in your face the wax doing its job. My van washes up easier, its shiny, protects my paint job and so on. It does need to be re-waxed every now and then, but there is a lot of upside to having the van waxed vs not. Not to mention I also like to use a teflon skillet when I cook.. cleans up way easier.
When the dirt bonds with the protector instead of the fiber its easier to remove and does less damage to the carpet fiber. When they vacuum they pick up more dry soil and it does help with the reaction time for stain removal too. So selling protector to your customers is a win win for you both. Easily charge it at half the cleaning cost.
Able 1 said:Caduceus said:[quote="Bee Busy":38t5cuj8]i've gone out of my way to tell customers it's BS, which it is...i want the customer to call back for repeat biz and referals
I'm curious why do you think its BS?
Every now and then I like to wax my van because you can see first hand, in your face the wax doing its job. My van washes up easier, its shiny, protects my paint job and so on. It does need to be re-waxed every now and then, but there is a lot of upside to having the van waxed vs not. Not to mention I also like to use a teflon skillet when I cook.. cleans up way easier.
When the dirt bonds with the protector instead of the fiber its easier to remove and does less damage to the carpet fiber. When they vacuum they pick up more dry soil and it does help with the reaction time for stain removal too. So selling protector to your customers is a win win for you both. Easily charge it at half the cleaning cost.
True.Caduceus said:Its the same concept. Having a protective coating between the soil and carpet has many benefits.
Caduceus said:I wax and polish my truck also......my oldest boy has a truck that the clear coat has peeled away and the paint is all faded....it is past protecting...not to mention he lives down a 1/4 mile dirt road...sometimes...you have to look at what your facing....be honest with yourself and decide if it is worth it or not......
Able 1 said:If you hand dipped every fiber, which would be the closest comparison it to what the manufacturer does..
Maybe if you charged more for your "service," you wouldn't have to rely so heavily on "sales."Royal Man said:Brent,
Just shows that janitors don't sell protector.
Some forget that this is a sales and service business with sales coming before service.
Because with out sales there is NO service.
Ofer Kolton said:True.Caduceus said:Its the same concept. Having a protective coating between the soil and carpet has many benefits.
And the least and lesser of those benefits is the client's.
Caduceus said:Able 1 said:If you hand dipped every fiber, which would be the closest comparison it to what the manufacturer does..
If you properly apply it and groom it into the carpets it pretty darn close.
:roll: Must have some good weed in WA!!!
If you're looking to add another $5-10,000+ a year in sales, its a great product to add to your business. I wouldn't sell it if I didnt think it was a legit product..